Frequently Asked Questions
What Kind Of Printing Do You Do?
We currently do Heat Transfer Vinyl as well as Direct To Garment and Screen Printing through our partners. At the moment we do not do dye sublimation. We specialize in polyester, cotton and blends of fabric for all prints. We also do prints on cups, tumbler and canvas.
What Kind Of Embroidery Do You Do?
We do machine embroidery. Most of our client typically order shirts and request that we embroider their logos or images on the their workwear or fashion creation. Contact us for a quote.
Do You Do Glow In The Dark Items?
Yes! These are one of our favorite concepts to make. We typically blend our standard prints with glow in the dark ink. Imagine being at a party as the sun sets, seeing your shirt change from one spectacular concept to the next. Try us out.
Do You Offer Bulk Discounts?
Everyone can enjoy the 10% discount on orders of 10 or more. We do however offer opportunities to save more depending on quantity, cause and sponsorship. Send us a message anytime. We’d love to work with you.
What Shipping Methods Are Available?
If the destination address is in Jamaica, we’ll typically use certified carriers. For other locations, we’ll use the shipping method chosen at checkout, typically USPS, Fedex, UPS or DHL.
How Long Will it Take To Get My Package?
Orders take typically one to two days to process if we have the item in stock. If we don’t have the item immediately on hand we will let you know. The time to acquire the product is typically 5-7 days and we’ll keep you abreast of all changes with your order.
How Do I Track My Order?
We provide our clients with order numbers and a portal to track your order. An email is sent as orders move through the different stages. View your orders at http://rgbproprints.com/my-account/orders/. When an item is shipped, you will receive a tracking number. You can then track your order at http://rgbproprints.com/track-your-order/
How Do I Become A Vendor?
To become a vendor and manage your own store where you can sell your own RGBProPrints printed products, head on over to http://rgbproprints.com/vendor-register/ and follow the steps.
How Should I to Contact if I Have Any Queries?
On each product there is an opportunity to inquire about that particular product from the vendor. The vendor will respond at their earliest convenience. You can also reach out to us at http://rgbproprints.com/contact/.
Do I Need an Account to Place an Order?
No. You can choose to place your order as guest. We do encourage you to sign up though. All our client receive special pricing and discounts.